Please ensure that all errors are logged with the Mosaic support team using one of the contact methods below:-
By phone on 01925 563 678*
By emailing firstname.lastname@example.org
Before contacting the support team please try the following
1. Refresh your browser page
Press and hold the CTRL key on the bottom left of your keyboard and press F5 on the top row. This will refresh the page from the server.
2. Restart your browser
Close your browser (including all other browser windows) wait for 5 mintues then re-open your browser. Alternatively restart your PC.